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  SHIPPING & RETURNS  

SHIPPING POLICY

All Items are sent via DHL Next Day tracked delivery.  

If your item has not been received within 3 working days please contact us via email KlippityKlop13@gmail.com

 

Please allow additional time due to the holiday period. 

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RETURN & EXCHANGE POLICY

  • You have 14 days from receipt of the item to inform you would like to return the item.  

  • Please request a return including photographs and reason for the return to KlippityKlop13@gmail.com

  • Full Price items are subject to a Refund, Exchange or Credit Note

  • Clearance Items items are subject to Exchange or Credit Note.

  • Horse Care and consumable products must be returned unused cond

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